About this micro-credential

Learning outcomes

• Identify the role of work-readiness and transversal skills in employability and professional performance in the Habitat sector.
• Apply effective oral, written, non-verbal and active-listening strategies in professional communication.
• Collaborate effectively within teams and use appropriate approaches and tools to coordinate tasks, responsibilities and information.
• Manage time, priorities and workloads in dynamic professional environments.
• Apply leadership, motivation and emotional-intelligence principles to support team performance and engagement.
• Analyse workplace problems using collaborative and critical-thinking approaches.
• Apply assertiveness, negotiation and mediation strategies to manage professional disagreements and conflicts constructively.
• Demonstrate resilience, adaptability and emotional self-management when responding to workplace challenges and change.
• Apply entrepreneurial and critical-thinking skills to identify opportunities and contribute proactively to professional improvement.

Competency standards

• Professional communication in Habitat environments: Ability to communicate effectively in professional situations through appropriate oral, written, non-verbal and active-listening strategies, adapting communication to colleagues, clients and other stakeholders.
• Teamwork and work organisation: Ability to collaborate effectively within multidisciplinary teams, contribute to shared objectives, use appropriate coordination tools and manage time and priorities in dynamic professional environments.
• Leadership, motivation and emotional intelligence: Ability to apply collaborative and transformational leadership principles, motivate and support team members, and use emotional intelligence to contribute to positive and productive working environments.
• Problem-solving, negotiation and conflict management: Ability to analyse workplace problems and conflicts, identify appropriate responses and apply assertiveness, negotiation and mediation strategies to reach constructive solutions.
• Personal effectiveness and adaptability: Ability to demonstrate resilience, critical thinking, emotional self-management and adaptability when responding to challenges, change and uncertainty in professional environments.
• Entrepreneurial mindset and professional initiative: Ability to demonstrate initiative, identify opportunities, develop creative responses and take responsible action to contribute to professional and organisational improvement.